Sam Jack
Sam Jack answered question

Process to set up a canned response in Gmail:

  1. Log in to Gmail.
  2. Click the gear icon on the right and select Settings.
  3. Select labs.
  4. Find the Canned Responses option and enable it.
  5. Click compose, and type in the message you'd like to save as a canned response.
If you are not able to fix this issue, Please visit : http://gmailcustomerservicenumer.blogspot.in/2018/02/how-do-i-set-up-canned-response-in-gmail.html