Let us know which password you're referring to, and what make of laptop you have.  Knowing that information will let us know which process needs to be used to clear or reset the password. Disaksen

If you haven't managed to get your Admin/BIOS password cleared on your Dell laptop yet, you can get in touch and I can compute a password you can use to clear your passwords.  Will need to know the "Service Tag/Error Code" number your laptop displays when the request for the password comes up.  Format for … Read more

How you unlock, clear, or reset your password depends on which kind of password you're trying to unlock.   If you could clarify what kind of password you're trying to unlock, it would be easier to give you a good accurate answer. Disaksen